Privacy Policy

Decoval.shop (“Decoval,” “we,” “our,” or “us”) values your privacy and is committed to handling your personal information responsibly. This policy explains how data is collected, used, and protected when you interact with our website or purchase our wall décor products.

Data We Collect

To operate effectively and provide a smooth shopping experience, we collect only relevant and necessary information.

Order and Identity Information
When you place an order or interact with our checkout process, we collect details such as your full name, billing and shipping addresses, email address, phone number, and order specifics (including selected items, sizes, and quantities). Payment details are processed securely by third-party providers and are not stored on our servers.

Automatic Usage Data
When visiting our Site, certain technical information is collected automatically. This may include your IP address, browser type, device details, pages viewed, and time spent on the Site. This data helps us analyze performance, enhance usability, and maintain security.

Customer Support Communications
Information shared when you contact us—such as emails, messages, or attachments—is used solely to respond to your request and improve support services.

How Your Information Is Used

Your data is used strictly for legitimate business purposes, including:

  • Processing and delivering orders, including confirmations and shipping updates

  • Providing customer assistance and responding to inquiries

  • Detecting and preventing fraud or unauthorized transactions

  • تحسين website functionality and optimizing user experience

  • Sending promotional communications only when you have given consent (with the option to unsubscribe at any time)

  • Meeting legal and regulatory requirements

We do not use your personal data for unrelated purposes without your explicit consent.

Information Sharing

Decoval does not sell, trade, or rent your personal information. Data is only shared when necessary to operate our services:

  • Shipping carriers receive delivery information to complete your order

  • Payment providers handle transactions securely

  • Service providers assisting with website operations may access limited data as needed

  • Legal authorities may receive information when required by law or to protect our rights

All third-party partners are expected to maintain appropriate data protection standards.

Your Privacy Rights

Depending on applicable laws in your region, you may have the right to:

  • Request access to the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data

  • Limit or object to certain types of processing

  • Request a copy of your data in a portable format

You may also opt out of marketing emails at any time using the unsubscribe link included in communications.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and user experience:

  • Essential cookies enable core features such as cart and checkout

  • Analytics tools help us understand traffic and improve performance

  • Marketing cookies may support personalized advertising (these can be managed through your browser settings)

Data Retention and Protection

We retain certain information, such as transaction records, for legal and accounting obligations. Other personal data is stored only for as long as necessary.

Security measures include encrypted connections (SSL), restricted access controls, and continuous monitoring to safeguard your data.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes. Updates will be posted on this page with the revised date. Continued use of the Site indicates acceptance of the updated policy.

Contact Details

If you have questions or requests related to your personal data, you may contact us:

Store: Decoval.shop
Email: contact@decoval.shop
Phone: +1 410 783 9041
Address: 805 Jackson Blvd, Bel Air, MD 21014, USA