Terms of Service

Decoval.shop (“Decoval,” “we,” “our,” or “us”) operates an online store offering physical wall décor, including canvas prints, framed artwork, posters, and ready-to-hang pieces designed for durability and easy installation. By accessing or using this website—whether to browse, create an account, or place an order—you agree to be legally bound by these Terms of Service.

These Terms incorporate all related policies published on the Site, including our Shipping Policy (free standard delivery within 4–7 business days), Returns and Refunds Policy (30-day return eligibility), Privacy Policy, Payment Policy, and any additional notices displayed throughout the website.

This agreement applies to all users without exception. If you disagree with any part of these Terms or related policies, you must discontinue use of the Site immediately. Continued use after updates or revisions constitutes full acceptance of the modified Terms. Our platform relies on secure third-party systems to handle payments, order processing, inventory tracking, production, and shipping to ensure reliable fulfillment.

1. User Eligibility and Account Obligations

By using this Site, you confirm that you are at least 18 years old or have reached the legal age of majority in your jurisdiction. If you act on behalf of another individual, company, or organization, you confirm that you are authorized to do so.

You agree to:

  • Provide accurate, complete, and up-to-date information during account creation, checkout, or communication (including name, address, email, phone number, and payment details).

  • Keep your account information current to avoid delivery or billing issues.

  • Maintain the confidentiality of your login credentials and notify us immediately of any unauthorized access.

  • Avoid creating multiple accounts for abusive purposes such as exploiting promotions or bypassing restrictions.

We reserve the right to suspend or terminate accounts at our discretion if suspicious, abusive, or non-compliant behavior is detected.

2. Acceptable Use and Restrictions

The Site may only be used for lawful, personal shopping purposes. The following activities are strictly prohibited:

  • Violating any applicable laws or regulations, including intellectual property and consumer protection laws.

  • Uploading or transmitting harmful code such as viruses or malware.

  • Attempting unauthorized access, scraping, reverse engineering, or automated data extraction.

  • Engaging in harassment, fraud, impersonation, fake reviews, spam, or phishing.

  • Purchasing products for unauthorized resale or commercial redistribution without approval.

  • Promoting third-party services, competitors, or unauthorized advertising on the Site.

Violations may result in account termination, order cancellation, IP blocking, and legal action where applicable.

3. Service Availability and Modifications

We may, at any time and without prior notice:

  • Refuse service to any user for valid reasons such as policy violations or risk concerns.

  • Modify, suspend, or discontinue any part of the Site, including product offerings or features.

  • Update content or functionality to improve performance.

While general browsing data may not always be encrypted, all payment transactions are processed securely through PCI DSS-compliant providers such as Stripe or PayPal.

Failure to enforce any provision does not waive our right to enforce it in the future. Section headings are for convenience only and do not affect interpretation.

4. Product Information and Accuracy

We aim to provide accurate product details, including descriptions, dimensions, materials, images, and pricing. However:

  • Actual product appearance may vary slightly due to screen settings or production differences.

  • Inventory, customization options, and availability may change without notice.

  • Errors in pricing or product information may occur, and we are not obligated to honor incorrect listings.

Customers are responsible for reviewing product details before purchasing. For installation or design decisions, consulting a professional is recommended.

5. Pricing and Promotions

Prices may change at any time due to factors such as supplier costs, demand, or promotional campaigns.

For discounts and offers:

  • Promotions cannot be combined unless explicitly stated.

  • Offers have no cash value and may be modified or canceled if misuse is detected.

  • Shipping terms, product availability, and services may also change without notice.

6. Orders, Payments, and Fulfillment

To complete a purchase, customers must add items to their cart, proceed through checkout, and submit payment.

  • Order confirmation is typically sent within 1–2 business days.

  • Processing begins shortly after confirmation, with total delivery estimated at 4–7 business days.

  • We may cancel or refuse orders due to stock issues, incorrect details, or suspected fraud, with refunds issued when applicable.

By placing an order, you authorize us to charge your selected payment method for all applicable fees.

Shipping is provided according to our Shipping Policy (free standard shipping within the U.S.). International orders may be subject to customs duties and taxes, which are the customer’s responsibility. Custom or personalized items cannot be canceled once production has started.

7. Third-Party Services

We may integrate third-party tools such as payment processors, analytics services, or communication tools. These services are provided without warranties, and we are not responsible for their performance or data practices. Users should review third-party terms independently.

8. External Links

The Site may include links to third-party websites or content. We do not control or verify these external resources and are not responsible for their accuracy, security, or policies. Accessing them is at your own risk.

9. User Content and License

By submitting content (such as reviews, photos, or feedback), you grant Decoval a worldwide, permanent, royalty-free license to use, reproduce, and distribute that content for marketing or operational purposes.

You confirm that your submissions:

  • Are original and lawful

  • Do not infringe on third-party rights

We reserve the right to edit, remove, or refuse content at our discretion.

10. Errors and Corrections

Occasional errors (such as incorrect pricing or product details) may occur. We reserve the right to correct such errors, update information, or cancel affected orders with appropriate refunds.

11. Additional Prohibited Conduct

You may not:

  • Collect or misuse user data

  • Circumvent security systems or location restrictions

  • Engage in unauthorized arbitrage or trade violations

Violations may result in account termination and legal reporting.

12. Disclaimer of Warranties and Liability

All products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

To the fullest extent permitted by law:

  • We disclaim all warranties, including merchantability and fitness for a specific purpose.

  • Our liability is limited to the amount paid for the product.

  • We are not responsible for indirect or consequential damages.

13. Indemnification

You agree to indemnify and hold harmless Decoval and its affiliates, employees, and partners from any claims, damages, or expenses resulting from your use of the Site, violation of these Terms, or infringement of third-party rights.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.

15. Termination

You may stop using the Site at any time. We reserve the right to terminate or restrict access immediately if Terms are violated.

16. Governing Law

These Terms are governed by the laws of the State of Wyoming. Disputes may be handled through courts in Casper, Wyoming, or through arbitration where applicable.

17. Entire Agreement

These Terms, along with all referenced policies, represent the complete agreement between you and Decoval and replace any prior agreements.

18. Updates to Terms

We may update these Terms at any time. Changes will be posted on this page, and continued use of the Site indicates acceptance.

19. Contact Information

Store: Decoval.shop
Email: contact@decoval.shop
Phone: +1 410 783 9041
Address: 805 Jackson Blvd, Bel Air, MD 21014, USA